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Frequently Asked Questions

Product

Acoustic Performance

Certification & Compliance

  • Why is UL certification important?

    UL certification ensures electrical and structural safety, especially important for North American markets and commercial projects.
  • Are your products certified?

    Yes. FlexSpace products are certified to UL 962, UL GREENGUARD Gold, and tested under international acoustic and air quality standards.

Installation

  • Can the pods be relocated?

    Yes. All FlexSpace pods are fully demountable and can be disassembled, moved, and reinstalled without damage.
  • Do I need professional installers?

    Installation is straightforward, but we recommend trained installers or guidance for optimal results, especially for larger systems.
  • How are the pods installed?

    Our products use a precision internal hex bolt structure, allowing fast and clean assembly—similar to furniture installation.

Ventilation & Comfort

Lead Time & Production

Order & Pricing

Shipping & Delivery

Installation Support

After-Sales & Warranty

  • What after-sales support do you provide?

    We offer ongoing technical support, replacement parts, and assistance to ensure long-term product performance.
  • Do you offer warranty?

    Yes. FlexSpace products come with a standard warranty covering structural components and key systems. Details can be provided upon request.

Customization & Projects

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